MyTracking - SAP Enhancement Product

Proprietary SAP Product

How many phone calls does your customer service department take on a daily basis, just to answer simple questions about order status, shipping information, etc.? Imagine having a tool where the customer can access sales order and shipping information, on-demand, without having to contact customer service.

MyTracking provides on-demand access to SAP customer service data in an intuitive browser-based interface. This tool will make the customer self-sufficient in answering all the most common customer service questions. This web-based portal will give the customer access to sales order status, shipping information in both high level reports, and drill down features.

I have been working with SAP for over 17 years, and am very impressed with Mygo Consulting’s product suite. Their SAP enhancements are innovative, solve specific problems, and are cutting edge when it comes to user experience and efficiency.

Senior Director of Global New Product Integration Team - SAP